Customer Service

At Freedom Fighters Therapy, we primarily communicate through HIPAA-compliant text messaging and email to protect your privacy and ensure secure conversations.

Our Customer Support & Billing Team is available during these hours:

  • Monday: 9:00 AM – 11:00 AM EST

  • Tuesday: Closed

  • Wednesday: 9:00 AM – 10:00 AM EST

  • Thursday: 9:00 AM – 10:00 AM EST

Please note:

  • Our providers work independently and manage their own schedules Monday through Sunday, 8:00 AM – 9:00 PM EST, with some weekend availability depending on the provider.

  • The Freedom Fighters Therapy office is closed every Friday, aligning with support hours above.

Because our providers are often in session or assisting with billing and claims, your patience is appreciated. We will respond to your messages as promptly as possible during our support hours.

Thank you for trusting Freedom Fighters Therapy.